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Official game support

BR Motorbikes Ride Support

Help with BR Motorbikes Ride on Android and iOS.

Email SupportPrivacy Policy

Contact support

For technical issues, gameplay problems, purchase-related questions, or other support requests, email monggadreams@gmail.com. Please mention BR Motorbikes Ride in the subject so we can identify the game quickly.

Report a bug

1. Describe what happened

Tell us what you were doing, what happened, and what you expected to happen instead.

2. Include device details

When possible, include your device model, Android or iOS version, and the installed game version.

3. Add reproduction steps

List the actions that make the issue happen again. This is especially useful for crashes, mission issues, controls, customization, traffic, and Photo Mode.

4. Attach evidence if useful

A screenshot or short screen recording can help us understand visual or gameplay issues. Do not include passwords, payment-card information, or other sensitive personal information.

Send a Bug Report

Basic troubleshooting

  • Close and reopen the game, then try the action again.
  • Make sure BR Motorbikes Ride is updated to the latest version available from your app store.
  • Restart your device if the issue continues.
  • Check that you have a working internet connection for advertising, notifications, analytics-dependent services, and other online functionality.
  • Make sure the device has sufficient free storage space.
  • For Photo Mode on iOS, confirm that the game has the Photos permission needed to save an image.
  • For push notifications, check that notifications are allowed for BR Motorbikes Ride in your device settings.
  • Avoid uninstalling the game as your first troubleshooting step if you want to preserve data stored locally on the device. Contact support first if you are unsure.

Feedback and suggestions

We also welcome general feedback and feature suggestions. Send them to monggadreams@gmail.com with BR Motorbikes Ride Feedback in the subject.

Response and privacy

Support is handled by Mongga Dreams. We may keep support emails for as long as reasonably necessary to respond, troubleshoot an issue, maintain support records, or comply with applicable obligations. Please see the game-specific Privacy Policy for more information.